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Referrer Information

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Medical Professionals

Welcome to your
Referrer Information page 


To request an appointment for a patient click here

View results click here

To register for InteleViewer click here

To download a printable referrer form click here




Dear Colleague

TRG Imaging is moving to the Level 4 Alert lockdown. We do remain open as an essential service but will be offering limited services.

Our decision making is complex with discussions with the Ministry of Health, Maternity Services, BreastScreen, the 7 DHBs we interface with as well as the private radiology provider group. There are no national guidelines for the situation we are in.

TRG Imaging is severely limiting its services to urgent and acute examinations only. This will be reviewed regularly over the next few days and weeks.

TRG is limiting staff movements and patient interactions. We are currently going through our bookings and vetting requests, prioritising those examinations which need to be done soon and deferring non-urgent cases.

Please will you contact our Call Centre for bookings and/or speak to one of our radiologists if you require assistance for urgent examinations.

We thank you for your understanding at this challenging time and we will update you as things evolve.

The safest place for all of us during this countrywide lockdown is staying at home.

Look after yourselves and your families.

Kind regards


Dr Mike Baker
Radiologist and Clinical Managing Director
TRG Imaging


Click here to download letter

PACS Information



  • When the web page appears click 'Apply for account', agree to the confidentiality agreement and fill in the account application.
  • Once your account has been approved (usually within a day), to download the PACS programme, repeat the process and click on the same link that takes you to the web browser.
  • Enter the TRG web browser using your new account log on and password (sometimes you need to enter this twice).
  • Click on ‘Installers’ on the bottom left panel, then go to ‘Inteleviewer tracks’.
  • From here you can download the stable version that is most suitable for your computer.
  • To get access to our server, when you first activate the Inteleviewer icon on the desktop, go to ‘edit bookmarks’, click ‘add’, and enter as the server URL.
  • Protect the bookmark, and add ‘TRG Imaging’ as the custom server name. 

We require each person accessing the Inteleviewer to have their own account. This is for auditing purposes should we have any issues with patient confidentiality.

If you already have Inteleviewer installed on your PC, then you just need to add the web bookmark –




For any infomation regarding PACS, please contact the PACS team:


DDI: 09 926 7663




Contact Person:  Gaeline Moselen / Nora Parry

DDI:  09 437 7542 or 09 437 0540

Mobile:  027 529 9185

Email: /



Contact Person:  Nikki Hasler

DDI:  09 486 0497

Mobile:  021 235 0518



Rotorua / Taupo

Contact Person:  Andrew Griffiths

DDI:  07 348 8139

Mobile:  021 167 9275



Hawkes Bay / Gisborne

Contact Person:  Leanne Marshall

DDI:  06 845 3309 (Monday to Thursday)

Mobile:  027 296 7272




Searching for patients

The best way to search for studies on PACS is via the patient’s NHI which can be added into the Patient ID field. As not all patients who have examinations with TRGG have an NHI it is also possible to search via patient name. When searching via patient name it is important to remember to use the correct format.

The correct format: Surname, first name ( including comma and space)

pacs info1


Finding Reports

PACS is the quickest way to access reports as they are available as soon as the radiologist has authorised the report.

Reports can be accessed in a number of ways:

pacs info3pacs info4


Using the mouse to manipulate the image

The Inteleviewer assigns buttons to your mouse that work well together. What tools are assigned can be seen in the very bottom left hand corner of the screen.

Move the mouse forwards and backwards and side to side while holding the relevant mouse button.

The middle mouse button can be activated by pressing down on the mouse wheel.

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Remember it is not possible for users to damage or change the image in any permanent way!

This MRI e-referral guide shows you how to order an MRI for an ACC inquiry. The use of this form requires you to be accredited through the ProCare MRI accreditation program and to remain accredited by attending a yearly refresher.

All ACC MRI e-referrals must be submitted through the MRI e-referral portal - hard copies are not accepted.

For ProCare MRI accreditation and help desk please phone 09 374 6759 option 1

ACC MRI E-Referral User Guide